List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Plan testing of new software releases | 1.1 Obtain manuals, specifications and instructions associated with new releases and identify areas of uncertainty for confirmation with the vendor 1.2 Plan the testing environment of the software release and likely impact with network management centre 1.3 Determine resources required to assist with the test, and negotiate their availability 1.4 Determine and plan outage and notify network management centre as required 1.5 Notify customers of impact on the network during the test 1.6 Develop contingency plans to cater for likely problems during the test, including health and safety issues |
2. Test software and hardware units | 2.1 Load new software and conduct tests using appropriate test equipment according to vendor specifications 2.2 Evaluate test results to assess functionality and features of software and hardware according to vendor documentation 2.3 Test compatibility with existing network and take corrective action with vendor as required 2.4 Implement contingency plans in conjunction with network management if integrity of the network is compromised by the new release |
3. Undertake administrative work | 3.1 Document test results and store according to enterprise policy 3.2 Discuss ongoing or likely problems with the vendor and initiate follow-up arrangements to ensure a permanent solution 3.3 Provide clearance for software and hardware release to be put in service in the system, according to enterprise procedures |
Evidence of ability to:
develop a plan for testing new software releases, including functionality and performance under load conditions
develop a contingency plan recognising potential causes of problems and their impact on service levels
test compatibility of software and hardware with existing system
analyse impact of integration of new hardware and software release on the network and make recommendations for improvement.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
To complete the unit requirements safely and effectively, the individual must:
explain features and operating requirements of testing routines and equipment, key performance indicators (KPIs) and service level agreements
explain information required to operate software and hardware according to a test specification
outline manufacturer’s requirements for operation of equipment
summarise specific organisational requirements relating to the activity and site conditions
clarify system maintenance and upgrade procedures, codes of practice and other formal agreements impacting the work activity
explain test methods, performance and integration requirements
summarise typical issues and challenges that occur with new software and hardware releases.
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the telecommunications networks engineering field of work and include access to:
a system to verify compliance and compatibility of software and hardware
test equipment currently used in industry
systems manuals, vendor specifications and enterprise policy.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.